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What are the customer requirements for this service?

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For our fixed-wireless broadband customers the basic LightLeap High-Speed Internet installation will include connecting the customer’s router or home network to the CPE (customer premise equipment), provided that:

  1. The customer computer is Ethernet ready.
  2. The customer router/computer is in the same room as the Termination Point and within 10ft. of the CPE (customer premise equipment).
  3. The customer computer operating system is Windows (Windows 2000, XP, Vista, Windows 7) or MacOS X 10.1 or later.
  4. Customer will need to provide an electrical surge protector for the CPE to plug into.  We also recommend a UPS for all computers, routers and CPE for best reliability through electrical storms and power surges.

 

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