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What speeds and reliability should I expect?

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Typical LightLeap Internet customers will experience similar speeds and reliability that you would expect with any Broadband Internet provider.   However we do believe that we provide a superior upload speed on all of our accounts compared to the competition.  Because our network uses wireless technology for last-mile delivery we also tend to have a more reliable user experience given appropriate signal levels at your location.

Speeds advertised on standard accounts are MIR (Maximum Information Rate) and are considered to be “speeds up to”.  No providers guarantee speeds on non-carrier grade/non-dedicated connections.  We work with our customers to ensure you are getting the most speed possible given your account type, Network Tier Availability and signal levels.

Our Carrier-Grade and Wholesale products that are dedicated have CIR (Committed Information Rate) where we provide a threshold of speed given the account type and terms of agreement.

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